If you need specific food or beverages due to a food allergy, dietary restriction, or medical condition, we’re here to help.
While outside food, drinks, and coolers are not permitted inside the waterpark, guests with medical or dietary needs can visit Guest Services upon arrival. Our team will provide a re-entry pass so you can return to your vehicle, access the items you need, and re-enter the park the same day at no additional charge.
Guests are also welcome to bring one empty reusable water bottle per person to fill at our water fountains and hydration stations throughout the park.
For questions before your visit, submit a request online to speak with our Guest Experience team.
Prefer to speak with someone? You can also contact us at 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.